Privacy Policy

Last updated: 01 January 2025

This Privacy Policy describes how LondonTreeHouses (“we”, “us”, or “our”) collects, uses, and discloses your information when you use our website (the “Service”), and explains your privacy rights and how the law protects you.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions and apply whether used in singular or plural.

Definitions

Account means a unique account created for you to access parts of our Service.
Company refers to LondonTreeHouses.
Cookies are small files placed on your device to store browsing information.
Country refers to the United Kingdom.
Device means any device that can access the Service (computer, mobile phone, tablet).
Personal Data means any information relating to an identifiable individual.
Service refers to our website.
Service Provider means any third party that processes data on our behalf.
Usage Data refers to data collected automatically from use of the Service.
Website refers to LondonTreeHouses, accessible from https://londontreehouses.com.
You means the individual or legal entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Email address

Usage Data

Usage Data is collected automatically and may include information such as your IP address, browser type and version, pages visited, date and time of your visit, time spent on pages, device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and improve our Service. You can instruct your browser to refuse Cookies. However, some parts of the Service may not function properly without them.

Types of Cookies we use:

Necessary Cookies (Session): required for website functionality and security.
Cookies Acceptance Cookies (Persistent): remember whether you accepted cookies.
Functionality Cookies (Persistent): remember preferences such as language or login details.

Use of Your Personal Data

Provide and maintain our Service
Manage user accounts
Process purchases and contracts
Contact you regarding updates, orders, or support
Provide offers and information (unless you opt out)
Manage customer requests
Improve our Service and marketing efforts
Comply with legal obligations

Sharing Your Personal Data

With Service Providers
During business transfers (merger, sale, acquisition)
With affiliates and partners
With your explicit consent
When information is shared publicly by you (where applicable)

Retention of Your Personal Data

We retain Personal Data only as long as necessary for legal, contractual, and operational purposes. Usage Data is retained for a shorter period unless required for security or legal reasons.

Transfer of Your Personal Data

Your data may be processed outside your country. We ensure appropriate safeguards are in place to protect your data in compliance with this Privacy Policy.

Your Rights

You have the right to:

Access your Personal Data
Correct or update your data
Request deletion of your data

You may manage your information through your account (if available) or contact us directly.

Security of Your Personal Data

We use commercially acceptable measures to protect your data, but no method of transmission over the internet is 100% secure.

Children’s Privacy

Our Service does not target individuals under the age of 13. We do not knowingly collect data from children. If such data is discovered, it will be removed promptly.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices. We recommend reviewing their Privacy Policies.